Troubleshooting

---

Troubleshooting Guide

This guide aims to help you resolve common issues such as connection problems, texture loss, and VIP status concerns in FiveM.

Connection Issues

If you're experiencing difficulties connecting, follow these steps:

Check Announcements

First, check if there have been any recent announcements that might affect connectivity: Discord Announcements

Check FiveM Status

Verify if there are any outages affecting FiveM services: FiveM Status

Direct Connection

If the standard methods fail, try connecting directly:

• Direct Connect

• In FiveM, press F8 and enter: connect glxprpxj.filter.evo-shield.com

Need More Help?

If the above steps do not resolve the issue, join our support discord and open a ticket: Support Discord

Texture Loss

Experiencing texture loss can be frustrating. Here's how to address it:

Initial Steps

If running NVE's road overhaul addon often leads to texture loss, consider disabling it.

When Texture Loss Occurs

1. Switch to the Beta build via the FiveM main menu.

2. If texture loss occurs again:

   • Press F8 and enter strmem 1.

   • Click on the 'Physical' option to sort resources from highest to lowest.

   • Capture a screenshot and share it in our new channel for further analysis.

   • Example Screenshot

To disable the memory stats:

• Enter strmem 0 in F8.

Remember to switch back to the release build as needed.

VIP Issues Ingame

Ensuring VIP Status

VIP status is linked to your roles in Discord. Ensure your Discord, CFX, and FiveM accounts are all linked.

Troubleshooting Steps

1. Verify your VIP roles in Discord.

2. If you do not see the expected in-game benefits:

   • Close both FiveM and Discord.

   • Open Discord first and allow it to fully load.

   • Then open FiveM.

This sequence ensures FiveM can correctly fetch your Discord roles upon launch. If the issue persists, please create a support ticket.

Performance Tips

To improve game performance and reduce issues like slow loading or falling through the map, adjust your settings:

• Clear Your FiveM Cache: YouTube Guide

• Graphics Settings:

  • Extended Texture Budget: Set to 70% - 80%.

  • Distance Scaling: Set to 0%.

  • Extended Distance Scaling: Set to 0%.

---